Damaged? Replaced
Specific packaging
This type of packaging has been specially designed to prevent the seedlings from arriving damaged.
Stuck on packaging
We secure them with paper tape to ensure they don't fall out if the box is tipped over.
Rigid box
The box is very rigid, thus preventing crushing due to transit and/or contact with other heavier packages.
For us, it is crucial that vegetable seedlings arrive at their destination in perfect condition.
We have developed this type of packaging, where the trays or pots with the seedlings (or even flowers) remain stable and are not at risk of falling out, even if the courier were to overturn the box.
1. Plant Preparation
- Health Status Assessment: We check that the plants are healthy and free of pests.
- Adequate Hydration: We keep the soil moist to avoid stress during transport.
2. Protective Packaging
- Sturdy Boxes: We use high-quality boxes to protect the plants.
- Securing: Plants are secured to prevent movement.
- Filling Materials: We fill empty spaces for extra protection.
3. Labeling and Instructions
- Clear Instructions: Each box is labeled to indicate the correct orientation.
4. Timely Shipping
- Shipping Planning: We ship at the beginning of the week, from Monday to Tuesday, to reduce storage times.
- Weather Monitoring: We ensure that plants travel in optimal climatic conditions.
Why Choose Us?
We guarantee that your plants will arrive fresh and in perfect condition, ready to be transplanted.
If they do not arrive in optimal condition, write to us on WhatsApp, by email, or via chat, take a photo of how the plants arrived, leaving them in their packaging, and tell us which ones were damaged. We will send you new ones, but don't throw away the ones you received! They can always be recovered with proper care.
Here are our contact details:
-
WhatsApp
Send us a message at 344 121 2273
-
Send us an email
You can write to us at: aiuto@millstore.it
-
Call us
You can call us at +39 344 121 2273
-
Chat from the website
Speak to us directly via chat